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Arcane Online-[Oct 16] Server Merge Eldine + Draco on Nov.1st~2nd-[Arcane Online]

Greetings!
As some of you may have heard in the past, we are now about to merge two Arcane Online game servers: Eldine (AEST) and Draco (CST).
Eldine is the first server we opened back in May, dedicated to players living in Oceania. The server is physically located in Sydney and set on the AEST time zone for all events. However the server population is not high enough and some of the key systems like Siege War, Duels, Battlegrounds are quite ‘broken’ due to that.
Meanwhile we opened Draco server in July, and located the server on the west coast. The population on Draco is currently about 3x times higher than Eldine and its physical location is also good for players login in from the Oceania and SEA region.
We do believe both servers will benefit from this merge, as any other MMORPG the more players the better! Please read our FAQ below which should answer most of your questions or concerns.
Note that we may edit the FAQ with new questions we receive or with topics we might have omitted.
1. GENERAL
Which servers are being consolidated?
Oceania server ‘Eldine‘ will merge into North America server ‘ Draco‘. Following the merge, ‘Draco’ will keep its name and players from ‘Eldine’ can enter ‘Draco’ server to find their character(s).
Except ‘Eldine’ and ‘Draco’, all other servers are not affected by the merge!

When this is going to happen?
We deleted by 2 weeks compared to the original announcement and will have a EXP buff on Draco to reduce the gap at higher levels.
The merge will happen on Tuesday 18th and Wednesday 19th of October, the process being complex as servers/database are currently in different locations. The schedule will be as follows:
Tuesday November 1st, 4PM AEST: Close Eldine server at 04:00PM AEST
Wednesday 19th, Midnight CST, 4PM AEST: Close Draco as well Chaos/Nergal servers for merge (Draco/Eldine only) and update
Wednesday November 2nd, 4AM CST, 8PM AEST: Reopen all game servers
This means the game will be down for over 24h for players of current Eldine servers.
Why these two server?! They didn’t open at the same time!!
‘Eldine’ and ‘Draco’ are the lowest populated on Android. Besides, even if Draco opened later there isn’t much gap between the 2 servers contrarily to one may think.

As of Oct.16 for instance:
  • Players with Power > 150k: 18 on Eldine vs 9 on Draco (difference being a few more high level players)
  • Players with Power > 100k: 47 on each server
  • Players with Power > 80k: 80 on Eldine vs 88 on Draco
  • Players Lv. 55+: 25 on Eldine vs 10 on Draco
  • Players Lv.50+: 90 on Eldine vs 100 on Draco

What will be the new ‘Draco’ server time zone?
The new ‘Draco’ server will stay as it is, and keep its server time set on CST (Central Standard Time, UTC-6). ‘Eldine’ was set on AEST, 16 hours ahead of CST.
What time will be the daily event and reset compared to Eldine server?
For players from Eldine, the events will now start at the following time:
CST(UTC-6) AEST(UTC+10)
Daily Reset 00:00AM 04:00PM (Day+1)
Battlegrounds 11:30AM 03:30AM (Day+1)
Duels/Abyss 12:00PM 04:00AM (Day+1)
Duels/Abyss 07:00PM 11:00AM (Day+1)
Siege War 07:00PM 11:00AM (Day+1)
Battlegrounds 09:00PM 01:00PM (Day+1)
We understand the time of some events won’t be ideal for players from Oceania (which was the primary reason to open a server in Sydney initially). We changed the Hell Dungeon system to remove the "happy hour" and have a flat cost of 7 Seals, and we are discussing options for the other systems.

2. CHARACTERS
Will I keep my character name after the merge?
The server merge means that two characters with the same name can end up on one server. To make the rule simple and fasten the merge process, if a player from ‘Eldine’ has the same than a player on ‘Draco’ he will get a "(Eldine)" tag behind his name and receive a Codex of Name to change his name.

What about my character titles?
The titles obtained from Achievements, Quest, VIP will be preserved in the title list.
However the titles obtained from the Arena ranking and Hall of Fame will be reset during the merge and given after the first server daily reset, as only one player can get those. If you were using one of these titles prior to the merge, then you will have to choose another title after the merge until you obtain it again.
What about my mails?
Mails will be kept but they will be extended by 48h so you won’t lose any mail which was about to expire.

What about my World Boss Legacy wings?
The Legacy Wings will be kept and extended by 48h.
It means after the merge there will be more than 10 Legacy wings for each class in the game world. However once they expire or return to the boss after a PK, the Legacy won’t drop until there is less than 10 in the world.
What about my Emblems?
In the same way, all Emblems (Heroic/Relic) will be extended by 48h.
And what about all the other systems?
There will be no change to the Character status/stats/items/gear, Gold/Ruby, VIP, Avatar Collection, Mounts, Guardian, Constellations, Bestiary, Runic Altar, Battlegrounds, Storage, Auction House, Fund, Farm. You will just find all these as it was before the merge.

3. GUILDS
What happens to guilds during the merge?
Guild members, level and everything else will be transferred during the merge, so there is nothing to worry about here. But just keep in mind that some of your guild members may change their name after the merge.
What about guild names?
Guilds from ‘Eldine’ which have the same name than existing guilds on ‘Draco’ will have a “(Eldine)” tag attached. In that case the Guild Leader will receive a "Guild Renaming Decree" to rename the guild. The rule is: first come, first served.
And the guild ranking?
The guild ranking will be updated after the merge with the new guild list
Any other changes with the guilds?
Again, everything will be kept as it was prior to the merge; however the pending requests waiting for approval to join the guild will reset. If you have some pending requests, make sure to approve them before or ask the player to send the request again after the merge.
4. HALL OF FAME, DUELS & ARENA
What about the Duel Tournament?
The ranking and score in the Duel Tournament will reset (as it currently resets daily).
However the Duel Class which is based on the accumulated score will be preserved.
Following the merge, the Duel Tournament will be a weekly tournament. You will still get daily rewards for your ranking, but the Duel Score will not reset until Sunday midnight (like the Arena!)

And what about the Arena?
The Arena will completely reset after the merge, it means this week the Arena will be calculated only on the battles between Wednesday and Sunday midnight!
So what does it mean for the Hall of Fame?
The Hall of Fame ranking will then be calculated after the merge with all the players who login on the server.
5. SIEGE WAR
What does it mean for the Siege War?
Since there is a guild owning the castle on each server at the moment, the Siege War will have to be reset after the merge.
It means once the merge is completed, no guild will be owning the Castle of Hilberk anymore, and as such won’t get the benefits until they take over the Castle again.
We already applied for the next Siege War, did we lose our points?
Applications from Monday till just before the merge will be kept, so no worries here.
However the two guilds currently owning the castle will have to apply after the merge is completed (and before Thursday midnight).
Note that after this week update, the inner gate won’t respawn anymore once destroyed, and the attacking guild members will also respawn closer to the outer gate now.

6. MISC
As you can imagine, a server merge is quite a complex process technically, and although everything has been well prepared, there could be some hiccups 🙂
We thus thank you in advance for your patience and understanding here.