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Arcane Online-[June 1] Emergency Maintenance Thurday, 1:00AM CST / 5:00PM AEST (1h)-[Arcane Online]

EDIT June 3: Maintenance is over, but some users are not seeing the 1.4.4 update in the Google Play Store.
If that is the case, try to restart your phone or clear the Google Play Store cache in your device Application Manager. If you still have the issue please contact us here.
We are still investigating why the updated client doesn’t appear properly in some Play Stores…
Greetings!

As you may have seen in-game already, currently the following in-game links are not available:

– News / Support / Website / Events

– as well as in-game banners


So here is the bad news:

In order to fix this issue, we will need to do an emergency maintenance and the game client will need to be updated again, which means you will need to re-update the game…


We thought at first this is too much inconvenience for you guys and that we would wait for next weekly maintenance.

However it is becoming too problematic at the moment as it makes any support in-game impossible and give us very few options to communicate properly with the community from within the game.


We thus decided that it was best to do an emergency maintenance tomorrow Thursday June 2nd at:

2:00AM CST (Chaos) / 5:00PM AEST (Eldine).

The maintenance will last up to 1h.


We won’t be able to display a banner in-game because of this issue, but we will do some in-game notice as a reminder.


As usual, please do not enter any dungeons just before the maintenance time, because you will be kicked out from the game once the maintenance starts 🙂


Meanwhile, if you have any questions or feedback regarding Arcane Online, you are more than welcomed to contact us via the following link or through Facebook 🙂

https://galamix.helpshift.com/a/arcane-online/


We apologize in advance for any inconveniences that might occur.


-Arcane Online Team