Supercell games were designed for mobile devices and that’s where they perform best. Playing our games via Bluestacks or other Emulators can cause poor performance, connectivity issues and myriad unexpected errors. For this reason, we cannot offer device support to players utilizing emulating software. While
We do not aim to list every example of acceptable or unacceptable behaviour, but below is a shortlist of things that we consider inappropriate. The titles give a good sense of what each entails, and mostly it’s just common sense. However, further detail can be
Any attempt to ‘phish’ for another player’s account or clan will result in disciplinary action taken against the phisher’s account(s). For more information, please visit our Terms of Service.
Account sales involve advertising advanced game accounts, and luring players eager to progress with tantalizing and unrealistic promises. Selling, buying, sharing or giving game accounts to other players is against our terms of service and never endorsed by Supercell. The risks surrounding account sales are:
Certain websites and individuals might offer discounted gems/diamonds. Don’t be fooled – it’s a scam. Such practices request private login data (such as Apple ID, Google Play credentials, etc) in order to access your game account. WARNING: These vendors will gain access to your account
We consider “bot” and “mod” use cheating, and strongly encourage players to remove any of the aforementioned programs from their devices. Third party software consists of unapproved apps that manipulate gameplay. By altering game functionality, third party software aims to provide unfair advantages while putting
We’re all here to enjoy games together. Sometimes that can mean arguing with friends over lost battles or derbies. That’s fine, but being abusive towards others drains the fun from the game. When engaging in any kind of in-game communication, we kindly ask that you
Save your game by connecting it to Game Center. Game Center (which you can find in your iOS Device Settings) automatically saves in-game progress, also allowing you to access save-game data on multiple devices. Important: Game Center only supports one game per account! Attempting to
“Safe and Fair Play” is our effort to provide a secure and fair environment for all Supercell games. In pursuing that goal, we do not tolerate cheating or abusive behaviour. Accounts found to be in misconduct with our Safe and Fair Play Policy will face
After leaving a Band, it may take some time for the system to recognize that you’ve left. This may result in a delay before you’re able to join another Band. Also, please note you won’t be able to rejoin a Band for 24 hours if
Game rooms help you make a room for you and two friends to play together as a team. In order to create a new room, you need to select the event of your choice and then tap the box that says "Create new room". Once
In order to create a new Band, you simply have to go on the social tab at the bottom of your screen, and once you do, at the top of the screen it has another Tab which says Create Band. Once you choose this tab,
We support only one saved game per account and device. To prevent this special game from somehow getting lost, please make sure it’s saved! To save game progress, you must: iOS: Attach your game to Game Center Android: attach your game to Google Play Important:
Supercell employees will never ask you for any login details or passwords. Please do not share your Game Center, Google Play, Facebook passwords or any other personal information with anyone. Doing so may compromise your accounts. If you receive any suspicious e-mail(s) relating to your
Save your game by connecting it to Game Center. Game Center (which can be found in your Device Settings) automatically saves in-game progress, also allowing you to access save-game data on multiple devices. Important:Game Center only supports one game per account! Attempting to save more