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Draw Something – Important Notice: Removal of games from Apple’s China App Store

Why is the App missing from the AppStore when I try to update?The game has been delisted from the AppStore and is not available for Apple devices in China anymore.Why can I not find Zynga games in the AppStore anymore? This decision was completely out of our control and unfortunately our games will no longer be available to download from the AppStore in China.Can I still play the game in the browser if they are available on both iOS and web platforms?If you have signed in to the game using Facebook or Zynga login, and the game is also available on Facebook or Zyngagames.com, you’ll be able to continue playing it in your browser.What happens to my personal data?To manage your personal data, please visit our privacy portal (https://privacy.zynga.com/portal/#/). Alternatively, please email privacy@zynga.com for any data-related requests or questions you may have. What will happen to my purchases?You can continue to play and use any purchases you have in your account unless there is an update made to the game. If this happens, you will not be able to access the game to update it. Will I be able to update the game?No. The game has been removed from the AppStore and is no longer available for Apple devices in China. What happens if I delete the game from my device?If you delete the game from your device, you will not be able to download it again and you will lose all progress.Why is my game stuck and will not load?If you haven’t already done so, please restart your app by force-closing it. If the game was recently updated, you will not be able to play as it was removed from the AppStore in China and is no longer available for you to update. We apologize for any inconvenience caused. 若要查看此常見問題繁體中文版,請點擊這裡:https://zyngasupport.helpshift.com/a/zyngagames-com/?s=announcements&f=important-notice-removal-of-games-from-apple-s-china-app-store&l=zh-hant 若想以简体中文来查阅此条常见问题,请点击这里:https://zyngasupport.helpshift.com/a/zyngagames-com/?s=announcements&f=important-notice-removal-of-games-from-apple-s-china-app-store&l=zh

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