Please follow the below steps first:1. Restart your device.2. Reinstall the game and reconnect it to Facebook if it was previously connected.If that doesn’t fix the problem, please contact our Customer Support, and provide the following information if possible:1. Your game ID.2. The match-3 level you were on.3. What happened before your progress was lost (you reinstalled the game, changed devices, updated the software, etc.).4. What task you were completing before the problem occurred.
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Wonderland Game GUIDE