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Brawl Stars – I didn’t get my order!

Orders deliver instantly. If you don’t receive your order right away, proceed as shown below:AppleAll payments made toward the game are processed by Apple. You can reach them right here.GooglePlease contact us with a screenshot of your order receipt. The transaction ID (looks similar to this – GPA.1234-1234-1234-12345) at the bottom of the document must be visible on the screenshot.Missing a subscription?In the case that you don’t see the subscription you’ve paid for appear in the game, try following the below steps in order until your problem is solved:

  • Make sure you are logged into your app store (e.g. Google Play, iOS AppStore) with the same account with which you made your purchase.
  • Log out and log in again with the account on which you made the purchase.
  • If these steps aren’t helpful, please contact us with a screenshot of the receipt for your subscription purchase.Our apologies for this inconvenience, please let us know if there’s anything more we can do for you.