If you see a pop up that says "You have lost connection to the server because there is another connected device" it means that your account is being used at the same time on another device. Please check if someone else is using your account. This can also happen if you are playing on one device and quickly switch to another – for example, from a phone to tablet. There is a short cooldown period before you can login on the second device.If you keep getting this error or other weird behavior, please contact support with a detailed report of your issue.
Arena of Valor – Another device is connecting
- by game guide