My streak has reset despite me tracking continuously for a longer time – Lifesum guide

Update: -01-05The streak is now working again and backend currently restoring the tracked data for the streak – this means that you will be able to see the full streak again in 2-3 days (the restoring of data takes some time)Thank you very much for your patience!And again our apologies for the inconvenience.We deeply apologise for this issue. We are aware that part of pur users currently have the issue that their streak has reset to 0. The team is aware und investigating.If you experience the issue, please do not hesitate and reach out to us at with the following details:- registered email address under Settings/Account Settings in the Lifesum app- screenshot showing the streak information under Profile- screenshot showing that you have tracked food recently (on iOS you can see that directly in the calendar, on Android screenshots showing one or two days of the tracking help)Thank you very much for your patience! We hope to soon be able to release a solution and apologise for the waiting time.


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