First workaround:If you are experiencing any issues with Facebook Connect, make sure you have the most up-to-date version of the game. If you are also using the Facebook app, please make sure that you have the most recent version as well. To do this, please try the following steps:
If you're having trouble downloading the app, check your internet connectivity. For best results, connect to Wi-Fi before downloading.Second workaround:If you are experiencing any issues with Facebook Connect, please try the following steps:Check if your Apps, Websites, and Games preferences within your Facebook app are turned on.
If you’re still having issues connecting your game to Facebook, please try our Additional Workaround below:1. If you have the Facebook app installed on your device:
- Open your Facebook App. Tap the Settings button.
- In the Settings menu, tap the Log Out button.
- Open your Game App.
- From your game’s settings select Log In with Facebook. (Make sure that you allow Facebook to access your basic profile.)
2. If you do not have the Facebook app installed on your device:
- Open your Game App and disconnect from Facebook. If you are already disconnected, proceed to the next step.
- Open your mobile browser, go to www.facebook.com, and log-out from there. Repeat for all browsers on the device.
- Make sure that you are logged out of your Facebook account.
- Go back to your game and reconnect to Facebook.
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