If your clan settings are set to ‘anyone can join’, you might want to restrict them to ‘invite only’ or ‘closed’ in order to best control who comes and goes.
You can also choose to filter out offensive language using the toggle switch in your in-game settings screen.
Also note that if a player is kicked out of a clan, he/she is not able to join the clan for 24 hours. If a request to join is denied, the player also has to wait 24 hours before sending a new one. Our hope is that this will help prevent offensive players from harassing clans.
If you’re having problems with players for any of the following reasons, please send us a screenshot of the incident/s in question AND of the offending player’s Profile Page. We have a high amount of chat windows, so these can be difficult to follow up on without your help
- Offensive language (swearing, cussing, hurtful comments about ethnicity or race, or saying inappropriate things)
- Threatening others
- Asking for personal information or Game Center/Google account log-in details
Rest assured that we will take the appropriate actions regarding any inappropriate behavior.