It may be caused by the lack of permission of Google Play service. You can try to solve the problem by following this process:1. Update or reinstall Google service by clicking here2. Update or reinstall Google Play Games application by clicking here3. Add permissions the game needs: Settings of the phone -> Installed App -> Google Play Services -> App permissionsIf you still have the problem, please message us. It would be very helpful for us to solve the problem if you could provide us with the version of your Google Play services.
Arena of Valor – I failed when I try to bind account to Google Play
- by game guide