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Crusaders of Light – I signed-up for NetEase Rewards but did not receive my reward, what should I do?

Please refer to question “When will I receive my NetEase rewards?” Additionally, if you have not received your gift code via e-mail from NetEase Games, we suggest checking your e-mail to make sure that the e-mail did not get blocked by your spam filters. We advise adding “games@netease-na.com” to your list of approved or safe senders within your e-mail account.If you have successfully signed-up and did not receive you rewards within the appropriate window, please contact us via: https://netease.helpshift.com/a/crusaders-of-light/