Crusaders of Light – I do not receive items after purchase.

To help us address your issue in the quickest turn around please provide the following info:　- Your character name in which you made this purchase. – The payment order including order number, order date and time, and order amount.For Android: You can go to check the emails from Google Play to find out the payment receipt.For iOS: 1) Open iTunes in your computer -> Click ‘Account’ to log in with your Apple ID -> ‘View My Account’ -> ‘Purchase History’ -> ‘See All’ -> Click the ORDER ID to list your order detail2) Plus the above payment receipt, please also provide the screenshot of mobile message you received about your money deduction by your bank