If you’re unable to watch ads, it would suggest that your device is having a hard time communicating with the 3rd party ad networks responsible for streaming all the in-game ads.Usually the issues are fixed by the ad networks quite fast, but if they keep recurring, here’s a couple of things you could try:
- When using these methods, it’s important to make sure that your game progress is safe and stored in the cloud. Use the cloud Sync feature through the in-game Settings menu to do so. You can find a step-by-step guide in this article: How do I keep my game progress saved? If you don’t use the cloud Sync feature, going through the steps below might cause you to permanently lose all of your game progress!
- Rebooting your device frees up a lot of memory and can fix minor device related issues that might cause the game acting crazy at the moment.
- If you’re operating on an Android device, you could try clearing the Battlelands Royale data cache from the device Settings menu. Depending on your device and Android version the route can differ a bit, but usually it’s something like Settings > Apps > (Application list >) Battlelands > Storage > Clear Cache.
- If that doesn’t help, you could next try to delete the game and download a fresh install from the Google Play Store. It is advised to log out of Facebook from within the game and from the Facebook app/browser app, then uninstalling, rebooting the device and downloading a fresh install.
- If you’re operating on an iOS device, there’s no possibility for the cache clearing. You could try to download a fresh install from the Apple Store. It is advised to log out of Facebook from within the game and from the Facebook app/browser app, then uninstalling, rebooting the device and downloading a fresh install.
VERY IMPORTANT! When you open the game on a fresh install, navigate to the in-game Settings menu, tap the "Sync" button and log in to the same Facebook account as before
When you see the pop-up asking if you want to use the current save game on your device, or load a new one from the cloud, please choose the one from the cloud.Please note that Futureplay Games is not responsible for any game progress lost due to misusing any of the suggested methods mentioned above.