If your device meets the minimum requirements, please ensure that:-You are installing the latest version into the internal storage of the device and not in an SD card.-The device’s operating system is up to date.-There is enough space on the device’s internal storage (at least 4GBs).-You have a strong and stable Wi-Fi internet connection (use a different connection if the issue persists).-You are not using the device to perform other tasks while trying to download/install the game.If after ensuring all the above mentioned steps, you’re still unable to download/install the game please proceed as follows:- Force Stop and clear the cache of your Google Play Store and Google Play Services/Framework.- Restart your device.- Download and reinstall the game using the latest version available on the Google Play Store.Kindly Reminder: For public policy matters, please send an email to policy@proximabeta.com.
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