This issue usually occurs when the connection is unstable or when the signal is weak. Please try the following to fix it:1. Make sure you have strong Wi-Fi or 4G signal.2. Avoid playing on a network with heavy traffic.3. Shut down your Wi-Fi or mobile network, then restart it. Stop sharing personal hotspot.4. Load the game 1-2 minutes after restarting your router.5. Restart your phone and try again.If the problem persists, please contact us and our technical team will assist you.Kindly Reminder: For public policy matters. please send an email to policy@proximabeta.com.
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