Although most transactions go through smoothly, occasionally the server needs a little longer to process and you will need to wait a short time until you receive your Magic Gems.
Alternatively, you can try restarting the game and checking whether or not your account has received them.
If you don’treceive, please check "setting- account-usercenter-my order" to see the situation of your order.
If you have not received your purchased Magic Gems within 12 hours, please contact us.