While most of the transactions are carried out smoothly and successfully, but sometimes the server may be slower than normal, or occur an error. Sometimes it may take a while for the gold to be delivered into your account, so please be patient a little longer, do not repeat the purchase operation, because your previous purchase is still being processed.
In the meantime, you can try to restart the app to verify that you_ve received the gold. Please follow the following steps: Go into your device _Settings_, open the _Applications_ menu, scroll down until you find Clash of Kings app and close it. Then restart Clash of Kings and verify whether you_ve received your gold.
If after 24 hours you still have not received your the gold, please contact us and provide the transaction number of the purchase.
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Game Guide for Clash of Kings