If your device meets our device requirements, and meets the Google Play description’s specifications, please try these workarounds for the issue:1. Make sure that you have not enabled power saving mode.2. If not, change the resolution to FHD (1920×1080). Then clear Google Play’s cache and restart the device.If the issue still persits after doing the workarounds please feel free to reach out to us at hphm-help@jamcity.com. We will be happy to help!
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Harry Potter: Hogwarts Mystery GUIDE