After creating a Jam City ID account and logging in, a new code called JCID will appear in your game. Similar to a Player ID, your JCID can be used to locate games in our records in case players need to contact customer support. You can find your Jam City ID by tapping the gear icon, which brings up the "Settings" menu. The code of letters and numbers will be found below your Player ID. You can also find your Player ID on the loading screen in the lower left corner of the screen.
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Vineyard Valley Game GUIDE