Players can link their games to a Jam City ID account to save progress and play the same game across multiple devices. Also, players will be able to use multiple accounts using different email addresses…
If you’re logged into the incorrect Jam City ID account, please perform the following steps: 1. Open your Frozen Free Fall app.2. Go to the "Options" menu by tapping the icon on the lower left corner.3.…
IMPORTANT: Do not uninstall the app before taking all troubleshooting steps, as you may permanently lose your game progress. If you’re running into issues playing an app on your Android device, try the following steps:…
IMPORTANT: Do not uninstall the app before taking all troubleshooting steps, as you may permanently lose your game progress. If you’re running into issues playing an app on your iOS device, try the following steps:…
Access must be allowed with "photos, media, and files on your device" in order for Frozen Free Fall to load and save your progress. Frozen Free Fall does not and cannot track or access any…
In order to avoid unauthorized or accidental purchases, you will need to adjust your Apple App Store or Google Play Store settings.If you are using an Apple (iOS) device, please check the following article for…
Make sure you are running the latest version of our game. Is your credit card information current with your mobile app store account? Charges are managed directly with your mobile App Store. Even if you…
Restoring your purchases will make any levels that you’ve purchased show up. Using the same ID for your device’s app store as the one that purchased the levels: Select the "Snowflake" icon in the top…
Android You can save your adventure with Google Play if you’ve downloaded the app from the Google Play Store. Please note that this feature saves your level progress only. Power-ups are saved locally to your…
You can log into your Facebook account from the main screen of Frozen Free Fall. Please note that logging into your Facebook account will NOT save your game progress. Learn more about using iCloud on iOS devices and Google Play on…
Elsa’s got some magic up her sleeves and it’s up to you to control it. Her magic shows up as bursts of light on the board. Make a match beside it and Ice Creations will…
Say hello to Autumn! Collecting leaves is an important part of preparing for winter and it’s super easy! Make a match next to a pile of leaves so the leaves float in the air. Tap…
Collectibles are found in special level sets of Frozen Free Fall. You’ll find a different group of collectibles in each set of levels.Tap the collectibles to see which levels they’re found in. _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Disney Frozen…
When you visit Arendelle Plaza, you can build shops, and place decorations and other items. To move items you have placed to another location in the Plaza: Touch and hold the item you would like…
Check out the Endless Map levels below! Level 1 – "Snowgie Piles" – Make a match next to the Snowgies to send a helpful Snowgie in the opposite direction. Level 2 – "Birthday Cake" –…