On some occasions, players may find that they have been charged twice for an in-game purchase. The cause of this has been found to occur within the App Store payment processing systems. In most cases,… 

All purchases made in-game are facilitated by your device platforms relevant App Store. This requires coordination between the game server and the App Store’s system to deliver the purchased items.Any delay or lag in the… 

Disconnections are an unfortunate reality of online mobile gaming. While Solitaire Showtime does not require an online connection to play (only to access some features,) interruptions to the connection while playing online can lead to… 

Don’t trust hacking or cheat software or websites.There are a number of websites online that will claim to offer methods to acquire currency or bonuses in-game. These sites may even claim to be affiliated with… 

Accidental purchases can unfortunately occur, particularly in cases where a device is used by more than one person. In order to prevent these, it is possible to set-up processes of authentication through your device’s App… 

All purchases in Solitaire Showtime are made through your device’s App Store. As such, Payment Method options are set by the App Store and subject to their requirements and conditions. Jam City does not accept… 

If you have any questions or issues regarding purchases you’ve made in Solitare Showtime, we may require a copy of the relevant receipts in order to assist you. These will often have been sent to…