1. Make sure you’re connected to a network and that your connection is stable. Keep in mind that sometimes networks get overloaded or malfunction, meaning that the connection may not be stable regardless of what…
1. Make sure you have a stable internet connection.2. Check to see if your username and password are correct.3. If you have the Facebook app installed on your device, log out of it (or delete…
After you finish all the tasks in the current scene, you can unlock the next scene. Each scene has a different task. Every time you complete one scene, you can see a "Complete" notification. _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-…
We will keep updating known issues here. _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Wonderland Game GUIDE
If you need to contact us, please follow these steps:1. Go to the Help and support section in Settings.2. Proceed to any article in any section.3. Tap the chat button in the upper-right corner(You will…
We’re always happy to receive your feedback and we read all suggestions carefully. Some suggestions are incorporated right away, while others—especially big ones—take a bit longer to be implemented. For that reason, we can’t say…
We will carefully read all of your feedback about the game, and we are glad to use the most interesting and popular ideas for upcoming updates. If you have suggestions about how to improve Wonderland,…
There is no option in the game which allows you to start the game over. If you really want to start over, you can follow the steps below:1. Disconnect your device from the network connection2.…
Our game has filters that prohibit the use of offensive language. However, sometimes words slip through these filters.If you come across an offensive word or name, you should take a screenshot and send it to…
We have many ways to detect if players are breaking rules to gain an unfair advantage in the game. Cheaters will have the majority of their game features suspended.If you think you were detected as…
If you believe a player in the game is cheating (e.g. gaining high scores in the competitions in an extremely short time), please take a screenshot and report it to Customer Support with a detailed…
Below you will find a list of official Wonderland communities on social networks:- Our Facebook page: https://www.facebook.com/wonderlandmobile/- Our Twitter (coming soon)- Our Instagram (coming soon)- Our YouTube channel (coming soon)The listed official communities are the…
If you need to contact us, please follow these steps:1. Go to the Help and support section in Settings.2. Proceed to any article in any section.3. Tap the chat button in the upper-right corner(You will…
Please try some of these steps first:1. Restart your device and launch the game again.2. Delete the game and reinstall it. Make sure your game is connected to your Facebook account so you won’t lose…
You can turn off game notifications in your device settings.For iOS devices:1. Open your device’s Settings.2. Find Wonderland in the application list and select it.3. Go to Notifications and turn off Allow Notifications.For Android devices:1.…