You might have noticed that every so often, folks enter your Clan offering free Gems, Legendary Cards, Elixir, Builders, TVs, ice-cream, shoes, cats…. you may also have noticed that it’s a scam! All these dudes…
Supercell games were designed for mobile devices and that’s where they perform best. Playing our games via Bluestacks or other Emulators can cause poor performance, connectivity issues and myriad unexpected errors. For this reason, we…
We do not aim to list every example of acceptable or unacceptable behaviour, but below is a shortlist of things that we consider inappropriate. The titles give a good sense of what each entails, and…
Any attempt to ‘phish’ for another player’s account or clan will result in disciplinary action taken against the phisher’s account(s). For more information, please visit our Terms of Service.
Account sales involve advertising advanced game accounts, and luring players eager to progress with tantalizing and unrealistic promises. Selling, buying, sharing or giving game accounts to other players is against our terms of service and…
Certain websites and individuals might offer discounted gems/diamonds. Don’t be fooled – it’s a scam. Such practices request private login data (such as Apple ID, Google Play credentials, etc) in order to access your game…
We consider “bot” and “mod” use cheating, and strongly encourage players to remove any of the aforementioned programs from their devices. Third party software consists of unapproved apps that manipulate gameplay. By altering game functionality,…
We’re all here to enjoy games together. Sometimes that can mean arguing with friends over lost battles or derbies. That’s fine, but being abusive towards others drains the fun from the game. When engaging in…
Save your game by connecting it to Game Center. Game Center (which you can find in your iOS Device Settings) automatically saves in-game progress, also allowing you to access save-game data on multiple devices. Important:…
“Safe and Fair Play” is our effort to provide a secure and fair environment for all Supercell games. In pursuing that goal, we do not tolerate cheating or abusive behaviour. Accounts found to be in…
After leaving a Band, it may take some time for the system to recognize that you’ve left. This may result in a delay before you’re able to join another Band. Also, please note you won’t…
Game rooms help you make a room for you and two friends to play together as a team. In order to create a new room, you need to select the event of your choice and…
In order to create a new Band, you simply have to go on the social tab at the bottom of your screen, and once you do, at the top of the screen it has another…
We support only one saved game per account and device. To prevent this special game from somehow getting lost, please make sure it’s saved! To save game progress, you must: iOS: Attach your game to…
Supercell employees will never ask you for any login details or passwords. Please do not share your Game Center, Google Play, Facebook passwords or any other personal information with anyone. Doing so may compromise your…