If your game has gone silent, there are plenty of potential fixes. Start by checking the in-game settings. Are your sound effects set to “on?” They should be. If your settings are in order, but… 

Did you lose your account? We want to help you get it back as fast as possible, so please check out the section below for help that matches your circumstances. You might be able to… 

Beware of any third party sites that promise you enhancements for our games (like “free gem” websites, etc). These sites may collect your personal information, money, or both, and often never deliver the promised in-game… 

Does your game keep crashing? Is it loading improperly? Try the following troubleshooting tips: Make sure you’re running the latest iOS. To verify: Enter settings > General > Software Update. Here, you’ll see if any… 

You probably have questions about keeping you, or your children safe while connected to our games through your mobile device. Things like age limits, in-app purchases, and privacy are all very valid concerns, and we’re…