Did you receive a popup in your game requesting you to allow personalized ads on your iOS device?We have collected some information for you here to answer the most frequently asked questions about these popups:What…
Apple Refund RequestZynga does not have the ability to process refunds for iTunes Appstore transactions since purchases made are through the iOS payment platform.If you have a Billing-related issue about your purchase, please contact iTunes…
You can require a password for every purchase to help prevent accidental purchases on your device from apps and games. Below are links on how to turn on the security features on your applicable device.Apple…
Please visit the links below to learn how to manage your payment information on the payment system or device you are using to make a purchase: Apple (iOS) Devices Android (Google) Devices Amazon Devices Facebook…
If you need to access your recent purchases on your devices, click on the link below based on the payment system you’ve used to make a purchase:Apple (iOS) devices:Apple App Store Need more assistance? Contact…
I am delighted to let you know that the issue preventing you from accessing the game is now fixed! Please try the suggested troubleshooting steps provided in the links below to make sure that you…
Did you receive this pop-up? For more detailed information on Unity, please visit the link below: https://unity3d.com/legal/privacy-policyIn case you wish to deactivate ad data collection, please follow these steps.For iOS Go to Settings. Tap Privacy. At the…
Here’s how you can get your Player ID and PIN for Crosswords with Friends: From your Profile, tap on the Settings button. Under Legal, tap on the Personal Data Request option. You will now be…
The request to connect Facebook again that you’re seeing in your game is related to recent changes Facebook made for sharing information with your the game. The information you provide Zynga enables us to fill…
Your Social Network UID is a unique number assigned to your social network profile (Facebook, Zyngagames.com, etc). Zynga Support might ask that you provide your Social Network UID so that we can best locate your account to…
After logging into the game, go to Profile (lower part of the screen). Below the player name you will find your Player ID (if connected to Facebook) or your Device ID. _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Crosswords with…
If you are experiencing difficulties in receiving your rewards when watching offer videos in your game, when using your iOS device (using iOS 11), try the troubleshooting steps below: 1. Launch the ‘Settings’ App from…
If you are experiencing any issues with Facebook Connect, please try the following steps: Remove the connected Facebook account from your device Go to your Android Settings Select "Accounts" Select Facebook Tap on your Facebook Account…
First workaround:If you are experiencing any issues with Facebook Connect, make sure you have the most up-to-date version of the game. To do this, please try the following steps: Go to the App Store on…
Go to "Settings" > "Applications" > "Manage Applications" Select the app and tap "Force-Stop" Return to the Home screen and re-start the game app _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Crosswords with Friends Game GUIDE