To manage the notifications in any Android device (tablet or phone), just follow these steps: Go to "Settings" Go to "Apps" or "Application Manager" Tap on the application you want to manage Activate/deactivate the checkbox…
To manage the notifications in any iOS Device (iPod, iPhone or iPad), just follow these steps: Go to "Settings" Go to "Notifications" Tap on the application you want to manage Turn on/off "Allow Notifications" _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-…
Zynga Player Support might ask you to provide your Social Network ZID so that we can take a look at your account. Simply follow these steps to find your ZID in Empires & Allies: …
If you need to recover an account you were previously playing, you will go to Settings > Switch (under Accounts). After tapping switch, you will be shown all accounts that are connected to the social…
You will be assigned a default general name (e.g. General #12345) when you start the game. Once you connect to Facebook, Game Center (iOS), or Google Play (Android), you will be able to personalize your…
Please find steps below on how to delete the current credit card information on your account: 1. Access Google Wallet 2. Sign in to your Google account if requested by the site 3. Select “Payment Methods” on the…
When you make a purchase on Android, you can always view your purchase history on Google Play or pay.google.com.For detailed steps on how to view your purchase history, please visit the following article on Google Play Help:Review…
You can see your purchase history for the iTunes Store, App Store, iBooks Store, and Mac App Store in the iTunes Store. For detailed steps on how to view your purchase history, please…
An iTunes Gift Card is an alternative method of purchasing game credits. Below you can find information on how you can redeem and use your credits in your game: iPhone, iPad, iPod touch On your…
We understand that you have requested a charge reversal for a transaction made on the Apple’s Appstore. However, Zynga does not have the ability to process refunds for iTunes Appstore transactions since purchases made…
You may have received a limited time pop up window for a promotion or sale in your game or on the add coin or cash page of the game. Promotions and sales vary depending on…
Many areas apply taxes to your Zynga purchases. If your area applies taxes to your Zynga purchase, the price displayed on the purchase page will include any appropriate taxes for your area. Location is based…
In addition to accepting major credit cards and PayPal when purchasing, we also accept payment from several payment processors. We accept payment from the following payment processors: Google (Google Play) Apple (iTunes, iOS) Windows Facebook…
If you made a purchase and didn’t receive your credits, please note that it may take up to 2 hours for your purchase to arrive in your game.However, we highly recommend that you first check…
Our Billing Phone Support Hotline is available from 5:00 AM – 11:00 PM, Monday to Sunday Pacific Standard Time. If you need to contact us, you can call us during these hours or you can…