All purchases are final and we do not authorize refunds. If there is a problem with a purchase, please contact support so they can be sure you have received the items from your purchase.Apple provides… 

Ascension allows you to go back to White rarity and re-level a Hero with substantial power scaling. There is a filter option in the drop-down menu for Heroes so you can see which Heroes you… 

You can use the Fortress Raid option to "quick fight" up to three times. The line-up you select must have more power than the enemy team. This will use up your selected Heroes in the… 

New with update 4.8, you will now be able to choose which Hero Shards you’d like to appear as rewards in each of the Token Shops. You can choose your Hero selections by tapping the… 

Only the top 200 ranked players update in real time. The rest of the rankings are only updated once per day. That means you can have players with different points values ‘out of order’ in… 

This is a toggle that is available in the Dungeon Log menu once you reach Dungeon Experience Level 3.When it’s enabled, any chest opened displays the items rewarded and then promptly closes. This allows you… 

When you do an offer for free diamonds that is not credited immediately & then switch accounts, TapJoy and Fyber are not able to register that you are playing on multiple accounts or which account… 

Embershards cannot be stored in your inventory and when claimed, instantly grant players large amounts of Gold and Hero XP based on their Team Level. At early stages of the game Embershards level up frequently… 

Guaranteed Style Chests can only drop cosmetics which are IN the game, or that can drop from the regular Style Chests. We periodically remove cosmetics from the game and put them in the vault, making… 

You can pay Diamonds to permanently unlock the Trade Ship at VIP 9, and the Dragon Shop at VIP 11. _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Portal Quest GUIDE

This happens because the Guild’s timezone is changed and the fortress needs to get itself back on track for the new schedule. _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Portal Quest GUIDE

Once you have claimed all your prizes you will see this message. This is a generic message that is displayed when portal lords is not running. The prizes shown will also be the new rewards.… 

All our quests are able to be completed. Portal Lords Quests require strategy, the harder the quest, the more strategy required. Here are some tips to help you during your quests: You may need to do… 

The quests range from collecting either Boss Keys or Epic Keys. Boss Keys are the green ones. Epic Keys are the yellow ones. Please ensure to review the quest accepted if you did not get… 

There are a few different types of Boss Dungeons. Please ensure you are in the correct Boss Dungeon. If you are in the correct boss dungeon please ensure you are in the correct mode. There…