Genies & Gems Guide – What is the Elite Challenge?
The Elite Challenge is an event that becomes available once all of the level in our current update have been completed. Once the last level in the current set of levels is finished, the game…
The Elite Challenge is an event that becomes available once all of the level in our current update have been completed. Once the last level in the current set of levels is finished, the game…
If you believe you were charged the wrong amount for your purchase or would like a refund, please contact our customer support team by clicking the support button and we’ll be happy to assist you.Please…
The game offers 25 coins as an incentive to log into Facebook in the game, but these are only credited once per Facebook account. If you log into the same Facebook account again, even on…
When you make a purchase in the Facebook version of the game, a confirmation email with your order information is sent to the email address that you use to log into your Facebook Account.You can…
When you make a purchase in the Facebook version of the game, a confirmation email with your order information is sent to the email address that you use to log into your Facebook Account.You can…
When you make a purchase in the Amazon App Store, a confirmation email with your order information is sent to the email address that you use to log into your Amazon Account.You can also find…
You don’t have to buy the piggy bank, even after it’s filled, but this does allow you to get coins at a great price! Additionally, the piggy bank does not use coins that you’ve earned…
In order to avoid unauthorized or accidental purchases, you can adjust your Apple App Store or Google Play Store settings using the steps below: Apple (iOS) devices: Manage your iTunes Store and App Store password preference…
When you make a purchase on the Apple Store, a confirmation email with your order information is sent to the email address that you use to log into your Apple Account.You can also find your…
When you make a purchase on Google Play, a confirmation email with your order information is sent to the Google Account you used to make the purchase.You can also find your order information on Google…
If you haven’t gotten your purchase, please try turning your device off and on again, then reloading the game to see if the purchase is credited.If your purchase still isn’t there, please contact our Support Team and…
Make sure you are running the latest version of our game and are connected to the internet.Also make sure you have read and accepted any new Terms & Conditions your App store has, as this…
You’re still able to send and request lives to and from your Facebook friends, however once you’ve done this, you won’t be able to send or receive lives again for 24 hours. Your Facebook friends…
You don’t have to buy the piggy bank, even after it’s filled, but this does allow you to get coins at a great price! Additionally, the piggy bank does not use coins that you’ve earned…
Snakes are tough and they can’t be defeated!! Just kidding, snakes can’t destroyed, but there is a strategy to help you fight them off:Making a match that includes a stone a snake has wrapped around…