This Privacy Policy sets out the privacy policies and practices for Hothead Games Inc. (“Hothead”) with respect to the collection, use, and disclosure of personal and non-personal information.COLLECTION OF INFORMATIONHothead generally collects or receives information…
If you cannot find an answer to your question here you can contact us directly. Please note that due to a high number of support emails it may take some time for us to get…
If you experience a problem with the app crashing please try restarting the app. If you are using an apple product here are the instructions: Tap the home button to return to the dashboard Double…
Unfortunately, if you have lost or broken your phone or tablet we do not have the ability to send missing coins and sand dollars to your new device. However, if you are an iOS user…
If Coins and Sand Dollars are disappearing when you open the app this could be due to someone else playing the game using the same iCloud account as you. Many families have more than one…
If you have purchased Sand Dollars and they do not show up in your account the first thing to do is restart the app. If you are using an Android device and you do not…
For some of the larger Tap Joy promotions, especially Netflix, it can take some time to get confirmation. But sometimes the service just gets stuck. The first thing to do is restart the app. If…
Go to the store and select the “Free Offers” button. There you will have the option to watch movies (if there are movies available to watch), follow us on twitter, like us on Facebook or…
In order to master a character and make progress towards unlocking a new one you will need to swim a certain distance specific to that character. This distance is indicated on the screen where you…
To earn the secret character scroll to its silhouette on the main screen. You can earn the secret character by completing all the missions or you can earn it by watching a set number of…
In Sea Stars, you can collect over 50 different pets to swim along and help you out. They can collect missed coins, help you snag sea stars and clams, or even remove all hazards! In…