If you are playing on a mobile device (phones and tablets):Please make sure that you’re running the latest version of your game by visiting your App Store and verifying there are no available updates. Playing the latest version of our games ensures you’ll run into
Did you buy a new mobile device and your level progress and/or game items are not transferring to your new device?If this applies to you, please do the following: Please make sure that you have linked your Facebook account with the Panda Jam game on
If you’d like to request a refund, or have a missing purchase, you’ll need to contact your App Store provider or Facebook in order to request a refund. We are not able to credit you items you’re missing, so whether you’re missing an item or
Scientific research has proven that Strawberries are delicious, thus Panda’s love Strawberries! _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Panda Jam GUIDE
Every week we hold a “Strawberry Challenge” where you and your teammates have an opportunity to play together! When any member of your team gets a strawberry, it is counted towards your team’s total strawberries for the week. If your team collectively achieves the Strawberry
Everyone on your friend’s list that is playing Panda Jam is automatically a member of your team! Encourage more of your friends to play by sending them invites which can be found under their picture on the friend bar! _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Panda Jam GUIDE
Coins can be used to purchase power ups which can ultimately help you clear cubes to successfully earn strawberries and complete levels! _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Panda Jam GUIDE
During gameplay, you will notice that some of the cubes are trapped in ice. You can simply break the ice by clearing the connected tubes with similar colored cubes. _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Panda Jam GUIDE
Each new island requires a minimum number of stars to be earned from the previous island before it unlocks. The number of stars needed to unlock a new island can be found conveniently displayed on the new level. If you haven’t obtained enough stars, you
Stars can be earned by filling up the Strawberry Progress Meter located on the top section of Panda Jam. To fill up the meter, you must clear the properly colored groups of cubes. Remember, you can earn better progress by clearing cubes with Strawberries inside
Your lives should refill once every 30 minutes. If your lives aren’t refilling, please try these troubleshooting steps:If you are playing on a mobile device (phones and tablets):Please make sure that you’re running the latest version of your game by visiting your App Store and
Generally, players will experience crashing when their device is running low on RAM (which is different from storage memory). In order to alleviate this crashing, please try the following workarounds all together, in this order. If the issue persists after completing a step, try the
Generally, players will experience crashing when their device is running low on RAM (which is different from storage memory). In order to alleviate this crashing, please try the following workarounds all together, in this order. If the issue persists after completing a step, try the
The number of videos available may vary. If you were able to watch videos previously but are no longer seeing the video reel icon, check back soon! _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Panda Jam GUIDE
There can be various reasons for lag. Please ensure that your device is using the latest version and that you close out other applications while you’re playing. If you continue to experience issues with this, please write contact our Support team. _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Panda Jam GUIDE