You can pay using credit cards (Mastercard, Visa, American Express, JCB, Discover) and PayPal. _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Fishbrain GUIDE
We are always looking for great ideas on how to improve Fishbrain by getting feedback from our anglers. If you have any specific feature requests, please feel free to reach out to us at support@fishbrain.com. We also have a Get Involved group, which works like
Fishbrain is available for iOS and Android devices, and is also compatible with smart-watches. It works on tablets although the app is primarily optimized for mobile devices. _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Fishbrain GUIDE
The camera allows users can take a photo through Fishbrain directly to add a catch. Location allows Fishbrain to send you insights that are relevant to your area. We also want to customize the map to focus accordingly on where you are. This information is,
If you have any questions related to the Fishbrain Shop and you are not able to find an answer in our FAQ section, please reach out to support@fishbrain.com, make sure to share all the details with us, including your invoice number if you have one.We
Please note that we do not actually charge but rather reserve the amount on the credit card. Our purchase flow is the following:1. Transaction is processed (funds reserved)2. Shipping is fulfilled3. Customer is chargedIf you are facing any issues with the charging, please contact your
Please note that shipping information can only be edited if the order has not yet been processed. If you have received a shipping confirmation email, the order has been processed and we are unable to edit shipping information. In this case you will have to
If you would like to edit the shipping information for your order, please reach out to support@fishbrain.com. Include both the invoice number for the order in question as well as the correct address. Please note that shipping information can only be edited if the order
The tracking number is generated after the order has been processed and shipped. Customers get their tracking numbers via the shipping notification email. If you haven’t received the email with the tracking number yet, it means that the order hasn’t been processed yet. Wait a
Orders are usually processed and shipped within three business days but it can take between 5-12 business days for the customer to receive their order. _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Fishbrain GUIDE
At the moment our products from the Fishbrain Shop are being sold in the United States only, therefore we can ship in the entire United States. _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Fishbrain GUIDE
If you would like to cancel your order, please reach out to support@fishbrain.com. State clearly: Your request to cancel the order Include the invoice number for the order in question Please note that the order can only be canceled if it has not yet been
If you bought products via Fishbrain within the past 30 days you can request a return. For returning a product you need to fill out the return form online with information such as your full name, email address, invoice number, address, reason for return and
If you bought a product via Fishbrain that was delivered defective, you can request a return and then a refund. For returning a product you need to fill out the return form online with information such as your full name, email address, invoice number, address,
If you bought products via Fishbrain within the past 30 days and want to request a refund, you can contact us here, by sending an email to support@fishbrain.com or through the return online form. For the full terms and conditions on returns, view our Terms