Please note that if several days have passed and you haven’t received yet an email with your tracking number, that the supplier you have placed an order with might be having longer shipping times or delays.To check this, you can look at the product in
AfterPay is a third party payment method, where the payments can be split into 4 installments with zero interest and no fees with the payment due every 2 weeks, meaning that you can shop for the products that you like and pay for them later
Only a Group Admin has the option to remove another group member. To do this the Group Admin has to follow the below steps: Go the the group Tap on the three dots from upper right corner Tap manage members Tap on the three dots
If you want to leave a group that you are part of, follow the below steps: Go to the group Tap on the three dots from the right upper corner Select Leave Group Leaving a group will cut your access to the content of that
If you are an admin to a group and you want to make another admin, follow the below steps: Go to your group Tap on the three dots from the right upper corner Tap Manager Members Tap on the three dots next to the member
To remove an admin from your groups, you have to: Go to the group Tap on the three dots from the right upper corner Tap Manager Members Go the the Admins section Tap on the three dots next to the member you want to remove
To remove the block from an angler that you have previously blocked, you have to follow the below steps:1. Go to your profile2. Tap on the Settings wheel on the upper right corner3. Tap on Blocked users4. Tap on the person you wish to unblock
If you have any questions about our products and you can’t find the answer in the description on the product page, please contact us at shop@fishbrain.com with the product that you are referring to and detailing your question. To show us the product that interests you,
If you received your order with different products than what you ordered, please reach out to us at shop@fishbrain.com and provide us with your name, invoice number, the product you were expecting and an image of the product that you have received and we will
After having received a confirmation from the Fishbrain Support team that your order has been cancelled on the supplier’s end, the reimbursement will be issued right away by Fishbrain and the payment should be in your account in 2-5 business days depending on your bank’s
If you have returned an order, please note that you will be reimbursed after the package reaches back to the supplier and it gets re-processed, this might take a few days depending on the supplier. After the reimbursement is issued, it will take between 2-5
If you have previously tried to cancel your order and the cancellation reached the supplier too late and now your order already has the shipping label generated or it’s soon to be delivered, if not already delivered, the responsibility to cover the return costs it’s
If you haven’t received your order confirmation email after 24 hours since placing your order, make sure to first check your spam folder. If it’s not there please reach out to us at shop@fishbrain.com and share with us the full name, order date, and email
If you bought a product on Fishbrain that was delivered damaged, you can request a return and a refund. For returning a product you can email us at shop@fishbrain.com with your full name, email address, invoice number, address, reason for return, a picture of the
Private groups can’t be changed to public groups to protect the privacy of existing group members. We do this to protect the members of these groups from having their posts shared with people they didn’t intend on. _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Fishbrain GUIDE