How to contact Support? – Puzzle Combat Game guide

We kindly ask all players to use the in-game Support button when submitting a new support request. You can find the Support button by tapping Menu, then Options and selecting Support -tab. When contacting us, please share as much information as possible. Especially important is knowing when the issue happened (date, time + time zone). Due to the number of events that the players perform in our game daily, this information will help us locate the issue in our logs faster. We also recommend describing the issue in more detail and if possible, by attaching a screenshot related to the problem.If you have lost your account:If your account was at any point linked to Game Center or Google Play, logging into the respective account and opening the game should retrieve it. If that does not work, please go to the ‘Lost Account’ section of our FAQ PagesIf your game keeps crashing or does not load:Please have a look at the section on ‘Technical help’ for assistanceIf you cannot access the game to send in your support request: Please reach out with this Contact FormPlease note – For the time being, we offer support only in English. Should you have problems understanding our replies, please take advantage of online translation services such as Google translate


Puzzle Combat Game GUIDE