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Juice Jam Guide – Why can’t I claim my lives?

Don’t worry! You can still add your lives from messages in the game, however, you can’t add lives from messages in the game (for example, a life sent to you by a friend), until the number of lives in the health bar drops below 5; if you have more than 5 lives, you won’t be able to claim a life from a message.If you’ve been sent lives by our support team, and are still unable to claim them, please submit a support ticket in the game, by tapping the “gear” icon on the map screen, and then “support,” or you can open a support ticket online here: https://jamcity.helpshift.com/admin/issue/1887749/

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Juice Jam GUIDE