PUBGM – How to recover my hacked account?

If you can’t log in the game account because your social media account is hacked, the easiest and fastest way is to directly contact the customer support of the hacked social media account(Facebook, Twitter, Google Play and Email etc.) to retrieve the hacked social media account.  After recovering your social media account and changing the password, please remember to go to in-game Settings and logout your game account from all devices. Go to Settings – Basic – Scroll down to the bottom and click on Logout. You will see a message “Log out from all the devices this account is currently logged in with? ” Tap on “OK”and you are all set. This step is very important to ensure no one else can access your game account.If you still need additional help, please reach out to our Customer Service so we can assist you further. * Please note that if you share your login credential, we cannot guarantee the security of your account. Therefore, it is important to protect your login information. For more details on how to safeguard your account, please check How can I safeguard my account?  Kindly Reminder: For public policy matters,please send an email to


Play free anywhere, anytime. PUBG MOBILE delivers the most intense free-to-play multiplayer action on mobile. Drop in, gear up, and compete. Survive epic 100-player classic battles, payload mode and fast-paced 4v4 team deathmatch and zombie modes. Survival is key and the last one standing wins. When duty calls, fire at will!