We are aware a fun in-game chat is vital for creating a very close Puzzle Combat Community. Sometimes that can mean arguing with friends over lost Raids, bemoaning a particularly difficult War Machine, or even a bit a trash talk between Alliances. That is fine,
Continuing to interact with any player who is unpleasant to you is by your own choice – you can block another player to ensure you don’t have to read anything they write. If you wish not to communicate with other people or find the whole
When reporting a player, please select violation type from the following options:SpamFlooding the chat, sending the same message repeatedly (in purpose of disrupting the chat).HarassmentAny abuse projected towards a single player, including impersonation. InappropriateToxic and/or inappropriate behavior, vulgar or foul language.Serious ViolationMore serious violations of our Code
Blocking a player in the Global Chat means that you cannot see messages sent by the blocked player. Please note that this is not the same as the Report function, which sends a report of the player to the developers of the game. Continuing to interact with
When contacting The Customer Support team, we would like to recommend describing the issue in more detail and if possible, by also attaching a screenshot related to the problem.If you want to take a screenshot, depending on your device please try the following options: Android
Using emulators (such as Bluestacks) is currently not against our Terms of Service, so you won’t get banned for using them. However, we cannot officially support them, so we recommend to not use one.We can only offer support for Android and iOS device platforms.Please note, while
We are regularly updating the game to provide our players new content including Features, Heroes, Events and fixes to any game issues.When a new update of the game is released, we roll it out to players gradually to ensure that everything is working correctly. We
As Puzzle Combat is an online multiplayer game, it’s essential that you are connected to a reliable network and your device signal is strong.Please try the following troubleshooting tips: Restart your router (Turn off power then unplug. Plug back in, turn on power and try
We are aware of the issue that prevents some players from seeing ads on the Drive-In Cinema. Please note that there might be limited availability of the ads based on your location. In some cases the issue is temporary, so if you’ve just encountered it,
The Valor Pass is a purchasable offer which grants you Premium Rewards on top of the Free Rewards. It is valid for 50 days which is the duration of the Path of Valor Event.When Challenges are completed, Valor Points are rewarded. Accumulating Valor Points lets
Daily Challenges in the Path of Valor change every day. You only have 24 hours to complete them.Some of the Daily Challenges have special requirements, such as completing a certain number of stages, or crafting specific items.You will receive Valor Points for each completed Daily
Valor Challenges are active for the whole duration of the Path of Valor (50 days). These are Tiered; completing one Valor Challenge will reveal the next Tier of that Challenge.Once Valor Challenges have been completed, Valor Points are earned. _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Puzzle Combat Game GUIDE
Path of Valor is a brand new 50-day event, featuring Daily Challenges and Valor Challenges. By completing the challenges you earn Valor Points. Accumulating Valor Points lets you reach the Path of Valor Milestones and unlock fantastic rewards! Each Milestone can have normal rewards and premium rewards. Premium rewards are only available for
When you purchase the VIP Pass, it allows you to finally upgrade two buildings at once. There is no additional step once the purchase is applied, just click on the building and tap upgrade. Once your current VIP Pass expires, you will lose the second builder.
It’s not possible to demolish buildings. You can, however, move them by holding your finger over the building and moving it.Please note that it is not possible to build any "wrong" buildings in the game. You will end up getting all the possible buildings as