We are aware of a bug that is causing players to experience a crash when attempting to access the Seasonal Event. Please rest assured, our team is working hard to resolve this issue. Please accept our sincerest apologies for this bug. _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Puzzle Combat Game
STATUS October 13th, 09:20 (UTC+0). We’ve begun to rollout the Version 24.0.0 update for Android and hope to begin the rollout for iOS soon.Release notes: Brand-new Master Weapons: 20 powerful Master Weapons with various Weapon Perks Challenging Master Weapon event Combat items shop page improvements:
There are currently a number of player facing bugs that, unfortunately, are affecting gameplay. Please find a list of known issues below:- Season Event timer is displayed incorrectly (Seasonal Event Summon will last for the whole duration of the Event).- Epic Hero Tickets can not
STATUS September 24, 10:20 (UTC+0). We’ve begun to rollout the Version 23.0.0 update for Android and hope to begin the rollout for iOS soon.Release notes: Halloween Event (starting on October 5th) Campaign changes: New bosses and common enemies New special skills for elite enemies New
There was a known issue on September 28, which prevented the Daily Challenges from loading for players. We have now resolved this. Players experiencing this issue should establish a fresh connection to the game, by fulling closing and restarting the app. Our apologies for any
EDIT September 14th, : Zombie kills in the next Zombie Horde Special Ops will now be counted correctly. We have sent a small compensation to all affected players. Once again, please accept our apologies for any frustrations caused by this.There is currently an issue in
Wanted Missions (chests) are optional missions that are a great way to earn much needed in-game items. You can find your mission chests in the upper left-hand corner of your screen. There are three (3) different types of Wanted Missions: Enemies: kill 100 enemies in
As you may have noticed, the prices for the in-app purchases vary between different countries and platforms. These differences are due to currency conversion rates as well as the value-added tax (VAT).In the beginning of September, Apple updated the prices of the in-app purchases in
There is currently an issue in the game with the amount of Zombies killed not counting towards the Zombie Chest correctly. We are investigating this issue here. Our apologies for any inconvenience caused by this. _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Puzzle Combat Game GUIDE
We answer all player support requests as quickly as we can. It’s possible we simply haven’t gotten to yours yet. Please expect two business days for your request to be processed. To ensure the most efficient customer support, please include all relevant details as well
We kindly ask all players to use the in-game Support button when submitting a new support request. You can find the Support button by tapping Menu, then Options and selecting Support -tab. When contacting us, please share as much information as possible. Especially important is
Naturally, we here at Small Giant Games are all active Puzzle Combat players. You might even come across one of us in a chatroom. You will be able to determine who is staff by a "Staff" badge over the profile picture. Be advised, Small Giant employees
When engaging in any kind of in-game communication, we kindly ask that you are respectful of others. This also applies to the language used in your Player name, Alliance name, and description.You probably already know if your Player or Alliance Name is inappropriate. If not,
Unfortunately, any inappropriate behavior that occurs outside of our game is beyond our control. We would strongly recommend that you immediately contact the Customer Support for whichever Communication App, Forum or Unofficial Group that was used when the incident(s) in question occurred.If you do witness
Feel free to use the Alliance Recruitment chat room for promoting your alliance. There’s no specific limit on how many times you can post, but we ask players to be mindful and not flood the chat with constant ads.Even flooding the Alliance Recruitment Chat with ads is disruptive