Greetings!
As we announced it earlier on our Facebook page we are now about to merge two Arcane Online iOS game servers: Astaroth and Valkyrieon Wednesday 2nd November, from 1AM.
The servers have opened at the same time and we do believe both servers will benefit from this merge, as any other MMORPG the more players the better! Please read our FAQ below which should answer most of your questions or concerns.
Note that we may edit the FAQ with new questions we receive or with topics we might have omitted.
1. GENERAL
Which servers are being consolidated?
iOS servers ‘Astaroth ‘ and ‘ Valkyrie’will be merged. Following the merge, the new server will be renamed as ‘Werewolf’ as both servers have the same population.
Except ‘Astaroth’ and ‘Valkyrie’, all other servers are not affected by the merge!
When this is going to happen?
The merge will happen on Wednesday 2nd of November and is expected to last 4h (could be extended if needed during our tests. The schedule will be as follows:
- Wed. November 2nd, 1AM CST / 8AM CET: Close all 3 iOS servers, Astaroth, Valkyrie and Acheron for the weekly maintenance and merge.
- Wed. November 2nd, 5AM CST / 12PM CET: Reopen all iOS game servers with 2 servers, Werewolf and Acheron.
What will be the new ‘Werewolf’ server time zone?
The new ‘Werewolf’ server will keep the same time zone, with a server time set on CST (Central Standard Time, UTC-6).
2. CHARACTERS
I have a character on both servers, what will happen?
In that case, you will get access to both characters from your character selection screen with 2 character slots!
Since the system will only create this extra character slot for accounts which have a character on both servers, if you do want to open an extra slot, do create a character on the other server!
(Note that in the next major update, late this year or early next year, it will be possible to have 5 character slots on one account actually)
Will I keep my character name after the merge?
The server merge means that two characters with the same name can end up on one server.
In that scenario, the player with the highest level will keep his name while we will add the server name behind the name of the player with the lower level and send him a Codex of Name to change the name.
We will confirm early next week after more tests have been conducted. Option 1. is preferred, but Option 2. is faster on the database and no risk.
What about my character titles?
The titles obtained from Achievements, Quest, VIP will be preserved in the title list.
However the titles obtained from the Arena ranking and Hall of Fame will be reset during the merge and given after the first server daily reset, as only one player can get those. If you were using one of these titles prior to the merge, then you will have to choose another title after the merge until you obtain it again.
What about my mails?
All mails will be kept, but like any other maintenance, make sure you do not have mails about to expire.
What about my World Boss Legacy wings?
The Legacy Wings equipped by players will be kept.
It means after the merge there will be more than 10 Legacy wings for each class in the game world. However once they expire or return to the boss after a PK, the Legacy won’t drop until there is less than 10 in the world.
And what about all the other systems?
There will be no change to the Character status/stats/items/gear, Gold/Ruby, VIP, Avatar Collection, Mounts, Guardian, Constellations, Bestiary, Runic Altar, Battlegrounds, Storage, Auction House, Fund, Farm. You will just find all these as it was before the merge.
3. GUILDS
What happens to guilds during the merge?
Guild members, level and everything else will be transferred during the merge, so there is nothing to worry about here. But just keep in mind that some of your guild members may change their name after the merge.
What about guild names?
The same rules used for the character names will apply to guild names
And the guild ranking?
The guild ranking will be updated after the merge with the new guild list.
Any other changes with the guilds?
Again, everything will be kept as it was prior to the merge; however the pending requests waiting for approval to join the guild will reset. If you have some pending requests, make sure to approve them before or ask the player to send the request again after the merge.
4. HALL OF FAME, DUELS & ARENA
What about the Duel Tournament?
The ranking and score in the Duel Tournament will reset, meaning for that week the overall ranking will be based on stats from Wednesday to Sunday.
However the Duel Class which is based on the accumulated score will be preserved.
And what about the Arena?
The Arena will completely reset after the merge as well, it means this week the Arena will be calculated only on the battles between Wednesday and Sunday midnight!
So what does it mean for the Hall of Fame?
The Hall of Fame ranking will then be calculated after the merge with all the players who login on the server.
5. SIEGE WAR
What does it mean for the Siege War?
Since there is a guild owning the castle on each server at the moment, the Siege War will have to be reset after the merge.
It means once the merge is completed, no guild will be owning the Castle of Hilberk anymore, and as such won’t get the benefits until they take over the Castle again.
We already applied for the next Siege War, did we lose our points?
Applications from Monday till just before the merge will be kept, so no worries here.
However the two guilds currently owning the castle will have to apply after the merge is completed (and before Thursday midnight).
We are currently owning the castle, what about our Ruby rewards for the missing days?
We will send the Rubies that should have been received by mail. For the Guild members, since the guild leader has to allocate the rewards on a daily basis, we will distribute it evenly to all guild members. However if the guild leader contact us and give us the breakdown for the remaining days, we will distribute the rewards accordingly.
6. MISC
As you can imagine, a server merge is quite a complex process technically, and although everything has been well prepared, there could be some hiccups 🙂
We thus thank you in advance for your patience and understanding here.