Unfortunately it is currently impossible technically to transfer one individual character from one server to another, or from one iOS server to another Android server.
Our Arcane Online team and developers are based in Asia, with a time zone UTC+9. We are available Monday to Friday, from 1AM UTC to 11AM UTC. However may be able to do some occasional support outside this time frame or during week-ends, especially in
If you delete your character, it will disappear from the character selection menu in-game. However we will still keep the information in our database for some time, for instance in case we are asked to restore the character. As a result the name of your
You can Refine you equipment to increase its stats. What equipment can be refine? All gears can be refined but the Medal, Emblem and the Crest (the later uses a different system). However only Refine Legendary/Relic gear! The Refine level can be transferred when you
When you enter Arcane Online for the first time, you will see the server list displayed. Currently the servers list is as follows: Chaos (opened: located in USA East Coast and based on CST (UTC-6) time zone Draco(opened: located in USA West Coast and based
You can craft many types of Runes in the Runic Altar from Level 35+. What are the current Runes in-game? Here is the list of Runes currently in-game, each exists in five tiers from [I] to [V] and increases the corresponding stat: Attack Power Rune
Greetings! Today is a big day: Arcane Online is now live on Android in Australia and New Zealand! We’d like to warmly welcome all the new players who will start exploring the dark fantasy world of Arcane Online in the coming days. Arcane Online is
In case you deleted your character by mistake, please contact us in-game via the support and include your current character name and former character name. We may be able to restore it in certain cases, especially if the deletion happened less than 24h ago.
Gems are precious stones that can be placed into an equipment’s socket to give you an additional stat boost. The gems can be crafted or obtained as rewards, and exist in 8 rarity levels. You can also fuse 3 gems of the same type to
You can only create one character per game server. If you want to create another character, you can start fresh on a new server (if available), or use a different login account. Alternatively you will have to delete your current character to create a new
[EDIT] As of May 23rd afternoon, we believe the problem is resolved. However we are still monitoring the service to see if there could be other causes. Thank you! Greetings, We are aware that the game has become laggy and unstable in the past 24h.
Each Game Account is linked to a single Google, Facebook or Guest account (login account). It is currently not possible to transfer a Game Account to a new login account. If you use a new login account, you won’t be able to access or retrieve
You can add some enchantments to your gear in order to increase your stats. You will notice that there are also 5 specific enchantments which can be pretty useful in combat: – Dark Vortex: Absorbs 100% of your Dark Damage value as HP (Shards do
Greetings! There will be a short Server Maintenance on Wednesday May 25th from 4:30 PM to 6:30 PM AEST. The game servers won’t be accessible during that time. Please do not enter any instanced dungeons just before the maintenance as you will be kicked out
Here is the list of (re)enchantments you can obtain on the gear. Note that the Legacy and Crest cannot be re-enchanted! Like gems, you cannot get the same enchantment twice on a gear (you may get STR and AGI but not AGI twice). Shield DEFis